Ticketing FAQs

  • General Ticket Information

    When do tickets go on sale to the general public and how do I purchase them?

    Multi-session tickets are on sale now via lavercup.com and Ticketmaster or by phone at 1-800-745-3000. Tickets are expected to be in high demand so fans are encouraged to get online early.

    What is a multi-session ticket?

    A multi-session ticket will give the holder access to all five sessions at the Laver Cup: Friday, September 21 (day and night sessions), Saturday, September 22 (day and night sessions) and Sunday, September 23 (day session), and will ensure the same seat for all five sessions.

    How much does a multi-session ticket cost?

    The price of a multi-session ticket (five sessions over three days) starts at USD $260 .  Hospitality packages are also available starting at USD $5,250. Click here for additional information on the Laver Cup hospitality packages.

    Can other people use my multi-session tickets?

    A multi-session ticket provides the buyer with five individual tickets (one per session). Tickets may be distributed amongst family and friends.

    I want to see Roger Federer (or my favorite player). When is he playing?

    The order of play for each day of the Laver Cup will be determined through the exchange of line-up cards by the captain the evening prior, and then posted on lavercup.com.

    When will players be announced and how are the teams/players selected?

    Each team will be comprised of six players and led by a team captain who is a legend of the sport.  The captain for Team Europe is Bjorn Borg and the captain for Team World is John McEnroe.  Four of the six players on each team will qualify based on their ATP singles ranking as of the Monday following Wimbledon. The remaining two players are “captain’s picks” that will be announced no later than the Monday after the US Open. Players who have committed to play may be announced early.

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      Where can I buy tickets?

      You can buy tickets via Ticketmaster online or by phone 1-800-745-3000.

      Will single session tickets be available?

      A limited number of tickets for individual sessions will go on sale on Thursday, April 26 at 10:00am CDT.  Prices will range from USD $25 to USD $840. Strict ticket limits apply.

      Are there any discounts?

      There are no discounts. Every individual who enters the arena, including small children, must have their own ticket to be admitted.

      How are tickets distributed? Paper form or online?

      Once you have purchased a ticket you will receive confirmation from Ticketmaster that your transaction was successful. This email will also inform you that your tickets will be sent to you via email by August 1. Please follow the ticketing instructions provided by Ticketmaster to gain admittance to the United Center.

      Can I change my seats once my booking has been completed?

      No. Once a purchase is confirmed seats may not be relocated or changed.

      If I am unable to attend can I get a refund?

      All tickets and hospitality packages are non-refundable.

      Must I purchase a ticket for a child?

      Each attendee, irrespective of age, must have their own ticket to be admitted.

      Can I purchase tickets from sites other than Ticketmaster?

      Ticketmaster is the Laver Cup’s official ticket provider. The Laver Cup cannot guarantee tickets purchased from third party sites or unauthorised sellers will be authentic and will enable access to the venue. The Laver Cup strongly advises to purchase tickets from only authorised official suppliers and travel operators. Travel packages are available via the Laver Cup’s official travel partners. Click here for additional information on our travel partners and available packages.

      Why are there tickets for sale on third party sites such as Viagogo and Stub Hub?

      The Laver Cup does not sell tickets to any unauthorized resellers and the Laver Cup strongly advises people not to buy from unofficial third parties as these tickets may not be valid.

      Are there ADA accessible seats available for purchase?

      ADA accessible seats are split between the three levels of the arena located on the first floor, 200 level (Club), and 300 level. ADA purchases are limited to one ADA guest and one companion. Additional non-ADA seats may be purchased as close as possible. Guests may enter and exit through all public gates. Click here for additional information.

      How do I take part in Chase presales and preferred seating?

      Become a Chase Cardmember! Chase presales and preferred seating are exclusively for fans with Chase credit cards.

      If you’ve got a Chase card, look for exclusive offers from Chase in the Ticket Types dropdown when you’re buying tickets. And if you’re asked for a code, just enter the first six digits of your Chase credit card account number. Payment with your eligible Chase credit card is required.

      Note: cards starting with a 6 or 7 may not be eligible for all offers.

      When can I print off my tickets?

      If you selected the print-at-home option as your delivery method at the time of purchase, your tickets are now available in your Ticketmaster account. Please visit Ticketmaster.com and log in to your account to access your tickets. Please note, mobile delivery is also available at Ticketmaster.com for single session tickets only.

      When will tickets be sent in the mail?

      If you opted to receive your tickets via mail, your tickets will be mailed to the address provided at the time of purchase and you should receive them in 7-14 days.

      Where is the Will Call counter at the United Center?

      If you opted to pick up your tickets at Will Call, your tickets are available at the East Atrium Box Office beginning as of August 3, 2018. Please see the United Center Campus map here.

      How to I access tickets purchased with a hospitality package?

      If you purchased the Unrivaled Experience, Legends Club or Laver Club hospitality packages, you will be receiving an exclusive souvenir ticket package via mail. Your tickets will be mailed directly to the address provided at the time of purchase and should arrive by August 31. If you need to change your address for delivery, please email [email protected] by August 10.

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        Where can I park?

        All official United Center parking lots are conveniently located near the arena and can be accessed from Damen Ave., Madison St., Adams St., Warren Blvd., Wood St., Monroe St., and Washington St.  Click here for additional information on parking, driving directions and public transportation options.

        What am I allowed to bring into the venue?

        The Laver Cup follows the United Center’s security guidelines and prohibited items policy.  Click here for additional information.

        Are cameras allowed?

        Non-flash, still cameras of any type may be used to take pictures where house lights are illuminated during the event as long as it does not interfere with other guests view. Any tripod or other photography equipment may not be used or placed in any area of the arena without an event issued media credential. Professional cameras, video recorders, audio recorders and selfie sticks are not allowed inside the arena.  Click here for additional information on the United Center’s policies.

        Additional Information

        Please visit the United Center’s website for additional information.

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